Privacy Policy

Effective Date: 01-12-2024

At Travaro, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or make bookings through us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with better services and enhance your overall experience. The types of information we collect include:

a) Personal Information

• Your name, contact details (email, phone number, and address), and other details shared during inquiries or bookings.
• Traveler details, including passport information, date of birth, and visa requirements for international travel.

b) Payment Details

• Securely collected payment information, such as credit/debit card details, is processed through encrypted channels. We do not store your financial data.

c) Browsing Information

• Information about your usage of our website, including IP address, device type, browser type, and cookies, helps us improve website performance and personalize your experience.

2. How We Use Your Information

Your information is used for specific purposes related to our travel services. These include:

• Booking and Customization: To process travel bookings, customize your travel packages, and ensure seamless arrangements with third-party providers.
• Communication: To send booking confirmations, itinerary updates, and travel-related information.
• Marketing: To share promotional offers, discounts, and newsletters if you have opted in to receive marketing communications.
• Analytics: To analyze user behavior, improve website functionality, and develop new services.
• Compliance: To meet legal obligations and detect or prevent fraudulent activity.

3. Sharing Your Information

We value your privacy and only share your information under the following circumstances:

a) With Trusted Partners

We work with service providers like airlines, hotels, transport operators, and visa agencies to fulfill your travel requirements. Information shared is limited to what is necessary to provide these services.

b) Legal Compliance

We may disclose your information to law enforcement or regulatory authorities if required by law or to protect our legal rights.

c) Business Transfers

In the event of a merger or acquisition, your data may be transferred to the new entity while ensuring its confidentiality.

4. Data Security

Protecting your data is our top priority. We implement robust security measures, including:

• Encryption: All sensitive information, such as payment details, is encrypted during transmission using SSL (Secure Sockets Layer).
• Secure Servers: Data is stored on secure servers protected by firewalls and advanced monitoring systems.
• Access Controls: Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.

While we strive to protect your data, no system can be completely secure. We encourage you to use strong passwords and avoid sharing personal information over unsecured networks.

5. Your Rights

As a user, you have several rights concerning your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You have the right to update inaccurate or incomplete information.
• Deletion: You may request the deletion of your data, subject to our legal or contractual obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails.

To exercise these rights, contact us at support@travaro.com.

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. Cookies are small text files stored on your device that help us:

• Analyze site traffic and performance.
• Remember your preferences for future visits.
• Provide relevant content and advertisements.

You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. All updates will be posted on this page, and we encourage you to review the policy regularly.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please reach out to us:

• Email: contact@travaro.com
• Phone: +91- 93922 22621